Membership Agreements
When you become a member at PRANA Yoga you enter membership agreement. This agreement will remain in effect according to the terms you agreed to unless you cancel it following the instructions below. Memberships require a credit or debit card stored on your secure Wellness Living account. Important membership terms are highlighted below.
Membership Cancellation Policy
To cancel your membership and autopay please email members@prana-yogahollysprings.com no later than 7 days notice prior to your next autopay. Refunds will not be issued for membership payments that were not canceled with at least 7 days notice.
Based on the terms of your membership agreement you may be charged a cancellation fee if you are cancelling before the end of your term. The one-time cancellation option is $100 or 50% of the remaining value of your membership agreement (whichever is less.)
Refunds will not be honored based on lack of utilization. Prorated refunds will not be granted based on lack of utilization.
Membership Pause
A member may temporarily suspend their membership by written request to members@prana-yogahollysprings.com at least 7 days before their next scheduled billing date. A member may freeze their membership once every 12 months for a minimum of 1 month and a maximum of 3 consecutive months. We do not prorate membership dues. Once the freeze ends, the membership will continue at the same rate and payments will commence.
Member Access
Membership access applies only to regularly scheduled classes. Special events, workshops, teacher training and series require additional payment. Your membership dues are based on a set monthly fee and will not be adjusted or refunded based on your actual attendance of PRANA Yoga classes.
Class Registration
Pre-registration is highly recommended as some of our classes do occasionally wait list. Registering in advance is the best way to secure your spot. You can, however, drop-in to a class unregistered if there is a spot available. Online registration closes 5 mins before the session begins.
Class Cancellation
We have a 4 hour class cancellation policy. Classes must be cancelled at least 4 hours in advance to avoid the class being deducted from your account. PRANA Yoga reserves the right to charge $5 for a late cancellation and $10 for a no-show. To cancel, you can manage your reservation on your booking account or email members@prana-yogahollysprings.com or call/text 919-580-5118 with at least 4 hours notice. Communication with individual instructors does not constitute notice given to the studio.
Late Arrival Policy
The studio door will be locked when nobody is in the lobby to secure valuables, so plan to arrive on time for your scheduled class. Instructors are not allowed to leave the studio door unlocked. In addition, no student may enter the studio through the back door after class has started.
Age Policy
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Children 14 years of age and older may come unaccompanied by a parent or legal guardian after a liability waiver has been signed by a parent or guardian.
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Children 13 year and younger must be accompanied by an adult at all times.
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Radiance Yoga reserves the right to discontinue usage for any person whose behavior is offensive or disruptive to any other person.
Children are not permitted to wait in the lobby or sit in the studio while parents participate in class. Any person at the studio is expected to be actively and respectfully participating in the class or program provided.